“Maintenance requests went unanswered for weeks,” a former VineBrook tenant told NBC News. “At one point there was an infestation of bugs I had to remedy myself because they wouldn’t fix it. The shower broke, the heating was messed up. Only when I put my rent into escrow with the court and withheld payments, that’s when they came and remedied what was wrong.”

https://pestakeholder.org/news/vinebrook-homes-predatory-practices-harm-tenants-and-community/
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